Bajemat FAQ — Frequently Asked Questions & Answers

No. Under Bajemat's policy, each person is allowed only one account. Attempting to open multiple accounts may result in all accounts being permanently suspended and any balances being forfeited.

To complete KYC verification, log in to your account and go to Profile Settings. Upload photos of the front and back of your National ID card, along with a selfie. Verification is usually completed within 24 hours. Withdrawals are not available until verification is done.

On the login page, click the "Forgot Password?" link. Enter your registered email or mobile number. A reset link or OTP will be sent to you shortly. Set your new password and log in.

The name and date of birth entered during registration cannot be changed. However, your email, mobile number, and password can be updated via Account Settings. OTP verification may be required for certain changes.

If you'd like to close your account, Help Center Reach the support team via live chat or email from the page. Make sure to withdraw any remaining balance before closing your account. There's also an option to temporarily suspend your account if you need a responsible betting break.

Bajemat supports all major payment methods in Bangladesh — Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. Mobile banking deposits are typically credited within 5 minutes. For more details, Financial Transactions Visit the page.

The minimum deposit at Bajemat varies by payment method. For Mobile Pay, Nagad, and Rocket, the minimum is ৳500. Bank transfers may require a slightly higher minimum. There is no maximum deposit limit.

Bajemat withdrawals are typically processed within 15 minutes to 24 hours. Mobile Pay and Nagad offer the fastest turnaround. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification has not been completed.

Bajemat generally does not charge fees on deposits. A limited processing fee may apply to withdrawals depending on the payment method and amount. To view the latest fee structure, Financial Transactions check the page.

First, save your payment receipt or transaction ID. Wait 30 minutes — delays can happen due to network congestion. If it still hasn't come through, take that transaction ID and Help Center contact us via live chat.

For security reasons, Bajemat generally requires withdrawals to be processed via the same payment method used for the deposit. In special cases, a different method may be used — contact the support team to arrange this.

New members can receive up to a 100% welcome bonus on their first deposit. That means if you deposit ৳1,000, you'll get an extra ৳1,000 as a bonus. To learn about the maximum bonus limit and full terms, Promotions Page view.

The wagering requirement is a condition that determines how many times you must bet with your bonus before you can withdraw it. For example, a 5x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳5,000 in bets before withdrawing. Each bonus has its own terms, so On the promotions page Read more.

Yes, Bajemat regularly offers free bets — especially ahead of major matches such as the World Cup and IPL. Latest Promotions Check the page regularly.

Bajemat offers reload bonuses for registered members every week, typically available on Mondays or Wednesdays. A minimum deposit is required to qualify. To see the latest offers, Promotions Go to the page.

No, bonus funds cannot be withdrawn directly. You must first meet the specified wagering requirement. Once the conditions are fulfilled, any winnings earned from the bonus become withdrawable. Each bonus also has an expiry date, so make sure to use it in time.

Bajemat offers betting on cricket, football, tennis, basketball, hockey, badminton, and more than 30 sports in total. The cricket section is especially comprehensive for Bangladeshi users. Both live betting and pre-match betting are available. To explore further, Sports Events Visit the page.

Yes, Bajemat offers in-play and live betting. You can place bets in real time while watching live odds during a match, along with live scorecards and statistics. Since odds change quickly in live betting, timing your bets is key.

If a match is cancelled or abandoned, Bajemat generally refunds the full stake. However, the policy for bets placed after the match has started may differ. For the exact rules, Terms & Conditions Read.

The minimum bet at Bajemat generally starts from BDT 50. Maximum bet limits vary by event and market. VIP members enjoy higher betting limits. For more details, On the VIP page view.

Yes, Bajemat supports accumulator or parlay bets. You combine multiple events into a single bet, and if all outcomes are correct, you receive multiplied returns. The risk is higher too — one wrong result and the entire bet is lost.

Bajemat uses SSL encryption to keep all transactions and personal data secure. The platform operates under an international gaming commission licence. The safety of your information and funds is Bajemat's top priority.

Yes, you can enable Two-Factor Authentication (2FA) on Bajemat. Go to your account settings, navigate to the security section, and activate 2FA. An OTP will be sent to your mobile each time you log in, adding an extra layer of protection to your account.

Bajemat does not sell your personal information to any third party. Data is used solely for service improvement and legal compliance. For full details, Privacy Policy Read.

If you suspect anything, change your password immediately and Help Center notify the support team. Request a temporary account lock. You can also check the live session log to see where the login originated from.

Always use the official URL https://bajemat.ws. Bookmark it in your browser and avoid clicking unknown links. Bajemat will never ask for your password via SMS or email — if you receive such a message, treat it as a phishing attempt.

To join the Bajemat VIP program, bet regularly and accumulate points. Once you reach a certain points threshold, you'll be automatically upgraded to a VIP tier. For full terms and benefits, VIP Page view.

Bajemat VIP members enjoy exclusive bonus offers, faster withdrawal processing, a dedicated account manager, higher betting limits, invitations to special events, and cashback rewards. VIP See the full list on the page.

Yes, your VIP tier may be downgraded if you don't place sufficient bets within a given period. Tiers are typically reviewed on a monthly or quarterly basis. To maintain your level, keep betting regularly.

Points are automatically credited to your account with every bet you place on Bajemat. You can earn points on both Sports Betting and casino games. Double points are available during special events and promotional periods. For full points details, On the VIP page available.

The Bajemat mobile app is available on both Android and iOS. Go directly to the Registration You can find the app download link on the page or homepage. Always download from the official source.

Yes, Bajemat is built with a mobile-first design. Simply open https://bajemat.ws in any smartphone browser to access all features. No app installation needed — betting on mobile is seamless.

Yes, the Bajemat app includes all the features available on the website — live betting, casino, deposits and withdrawals, bonuses, and the VIP dashboard. You'll also get push notifications so you never miss a new offer.

Older versions may lack certain new features or security updates. It's good practice to keep the app updated. Update as soon as you receive a notification in the app store.

There are three ways to reach Bajemat support — live chat (fastest), email (support@bajemat.ws), and Help Center Submission form on the page. Support is available in Bengali.

Yes, Bajemat's customer support is available 24/7, every day of the week. Live chat typically gets a response within minutes, while email replies may take up to 24 hours.

Common complaints and queries are resolved instantly via live chat. More complex issues (such as payment disputes) may take up to 3–5 business days. Bajemat takes every complaint seriously and works to provide a fair resolution.

Bajemat is committed to responsible betting. You can use a range of protective tools including deposit limits, session limits, and self-exclusion. To learn more, Responsible Gaming Visit the page.